updated 30 January 2014

Frequently Asked Questions about
Bill Weinman's lynda.com courses

I have questions about a specific course

Bill has set up a page specifically for supporting some of his courses. Please see the page for your course here:

• SQL and MySQL Essential Training
• CGI Essential Training
• Perl 5 Essential Training
• Python 3 Essential Training
• SQLite with PHP 5 Essential Training

If you need help with completing a task or a course, please do not write to me. I cannot help you directly. Please use the lynda.com help request form. The lynda.com help system is designed to handle your support request quickly and efficiently. If necessary, they will contact me and I will provide support through their system.

Can you send me exercise files for your courses on lynda.com?

Exercise files are available for premium members on lynda.com. I do not have authority to deliver them to you directly.

If you have a membership that includes access to exercise files you will find a tab on the course page labeled "Exercise Files." Please click on that tab and download your exercise files from there.

If your membership does not include access to the Exercise files (or of you don't yet have a membership) you may subscribe or upgrade to a premium membership level that includes exercise files.

If you have other membership questions please contact lynda.com support for assistance.

I have a question not covered in this FAQ

If your question is one of those rare and valuable gems that has not been answered here, fret not! Help is on the way!

I strive to provide the best courses I can and I want to help you succeed in your learning adventure. I will do everything I can to help you, with the information and resources I have available.

The best way to ask for help is through the lynda.com help request form. The lynda.com help system is designed to handle your support request quickly and efficiently. If necessary, they will contact me and I will provide support through their system.

Please do not contact me directly for help with a lynda.com course.